services2

DESCRIPTION   
 
                                                                                                                                                             

Bronze Service (10 Users or less) includes:                                                                                                                         

Scheduled On-site engineering of 10 hours/month Partner Price

24/7 Monitoring of 3 network edge devices withreporting and escalation Recommended Retail

Setup charge covers complete network evaluationand documentation and recommendation report

 

Silver Service (Up to 25 Users) includes:                                                                                                                            

Scheduled On-site engineering of 20 hours/month Partner Price

Up to 4 hours of after-hours, emergency support

24/7 Monitoring of 5 network edge devices with Recommended Retail reporting and escalation

2 Hours per month of strategic IT review and/or consulting

Setup charge covers complete network evaluation anddocumentation and recommendation report.

 

Gold Service (Up to 50 Users) includes:                                                                                                                               

Scheduled On-site engineering of 32 hours/month Partner Price

Up to 8 hours of after-hours, emergency support

24/7 Monitoring of 10 network edge devices with Recommended Retail reporting and escalation

2 Hours per month of strategic IT review and/or consulting

Setup charge covers complete network evaluation anddocumentation and recommendation report.

 

Platinum Service (Up to 100 Users) includes:                                                                                                                       

Scheduled On-site engineering of 64 hours/month Partner Price

Up to 16 hours of after-hours, emergency support

24/7 Monitoring of 15 network edge devices with Recommended Retail reporting and escalation

2 Hours per month of strategic IT review and/or consulting

Setup charge covers complete network evaluation anddocumentation and recommendation report.

 

 

PART NUMBER                   
MONTHLY
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