DESCRIPTION
Bronze Service (10 Users or less) includes: •Scheduled On-site engineering of 10 hours/month Partner Price •24/7 Monitoring of 3 network edge devices withreporting and escalation Recommended Retail •Setup charge covers complete network evaluationand documentation and recommendation report
Silver Service (Up to 25 Users) includes: •Scheduled On-site engineering of 20 hours/month Partner Price •Up to 4 hours of after-hours, emergency support •24/7 Monitoring of 5 network edge devices with Recommended Retail reporting and escalation •2 Hours per month of strategic IT review and/or consulting •Setup charge covers complete network evaluation anddocumentation and recommendation report.
Gold Service (Up to 50 Users) includes: •Scheduled On-site engineering of 32 hours/month Partner Price •Up to 8 hours of after-hours, emergency support •24/7 Monitoring of 10 network edge devices with Recommended Retail reporting and escalation •2 Hours per month of strategic IT review and/or consulting •Setup charge covers complete network evaluation anddocumentation and recommendation report.
Platinum Service (Up to 100 Users) includes: •Scheduled On-site engineering of 64 hours/month Partner Price •Up to 16 hours of after-hours, emergency support •24/7 Monitoring of 15 network edge devices with Recommended Retail reporting and escalation •2 Hours per month of strategic IT review and/or consulting •Setup charge covers complete network evaluation anddocumentation and recommendation report.
|
PART NUMBER |
MONTHLY |